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TERMS OF USE

Terms of use

Last Modified: 4 July 2025

Maslow Brand Consulting Pte. Ltd. (UEN: 202401873W) and its affiliates (“Maslow,” “we,” or “us”) are pleased to provide to you certain websites, digital platforms, brand strategy consulting and creative services in any format or channel, now known or hereafter devised (“Services”), which may include elements of our proprietary intellectual property. References to our Services also include any elements of our intellectual property.

PLEASE READ THESE TERMS AND ANY SPECIFIC SERVICE TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR SERVICES. THESE TERMS GOVERN YOUR USE OF OUR SERVICES IN GENERAL. BY USING OUR SERVICES YOU AGREE TO BE BOUND BY THESE TERMS AND ANY SPECIFIC SERVICE TERMS AND CONDITIONS.

ANY DISPUTES BETWEEN YOU AND US ARE SUBJECT TO BINDING INDIVIDUAL ARBITRATION AND MUST BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION. PLEASE READ THE ARBITRATION PROVISION BELOW AS IT AFFECTS YOUR RIGHTS UNDER THIS CONTRACT.

Table of contents

  1. These Terms of Use Are a Contract Between You and Us
  2. License Grant and Restrictions
  3. Service Rules
  4. Paid Services
  5. Intellectual Property and Confidentiality
  6. Disclaimers and Limitation of Liability
  7. Client Content and Confidentiality
  8. Binding Arbitration and Dispute Resolution
  9. Additional Provisions

There terms of use are a contract between you and us

These terms of use (“Agreement”) are a contract between you and Maslow Brand Consulting Pte. Ltd., as a Singapore company providing brand strategy consulting and creative services to Singapore residents and businesses.

  • Geographic scope
    Our services are intended for and available to Singapore residents and businesses. These terms apply to Singapore residents and businesses. We do not actively market to or target individuals located outside Singapore.
  • Agreement
    You represent to us that you have read, understood, and expressly agree to be bound by this Agreement, and the terms, conditions and notices contained or referenced herein, whether you have engaged our services or are simply browsing our website or accessing any aspect of our Services.
  • Supplemental Terms
    This Agreement governs our Services in general. More specific terms and conditions may apply to particular consulting engagements, projects, or services, including but not limited to service agreements, project proposals, or other activity terms. Such supplemental terms and conditions are in addition to this Agreement and, in the event of a conflict, will prevail over this Agreement.
  • Amendments
    We may need to make changes to any portion of this Agreement from time to time. If we make a material change to this Agreement, it will be effective thirty (30) days following either our dispatch of a notice to you or our posting of the amended terms on our website. By continuing to use our Services, you will be deemed to have agreed to and accepted any amendments.
 

License grant and restrictions

Consumer license
If our Services are configured to enable the use of consulting deliverables, methodologies, or other materials owned or licensed by us, we grant you a limited, non-exclusive, non-transferable license to access and use such materials for your internal business purposes only, only for as long as the consulting relationship is active and in accordance with this Agreement.

Restrictions on your use of our services
You agree that you will not permit another person to do any of the following without our express written permission:

  1. Use our Services for any commercial or business-related use other than internal business purposes;
  2. Copy our deliverables, methodologies, or proprietary frameworks (except as expressly permitted by us);
  3. Redistribute, transmit or perform our proprietary materials;
  4. Create derivative works of our methodologies or frameworks;
  5. Modify our Services, including but not limited to, by removing identification, copyright or other proprietary notices;
  6. Access or use our Services in a manner that suggests an association with our consulting practice or brand;
  7. Use our Services for any unlawful purpose or in any manner inconsistent with this Agreement.
 

Service rules

Changes to services
Our Services are constantly evolving and will change over time. We reserve the right to make such changes or, if required by law, we may also need to suspend, discontinue or terminate your access to our Services.

Third-party services or platforms
Our Services may integrate with or be provided in connection with third-party business platforms, research tools, or content including Google Analytics for website analysis. We do not control those third-parties or the services they make available.

Internet, system and technical requirements
You may need appropriate internet connection and/or minimum system requirements to access and use certain aspects of our Services.

Consent to communications
When you use our Services, you may be given the opportunity to consent to receive communications from us through email, phone, or other channels. You agree that such communications may be generated by automated systems. By using our Services, you consent to our collection and use of your information as described in our privacy policy.

Paid services

Consulting fees
Our brand strategy consulting and creative services are provided for a fee as outlined in individual service agreements. If you have questions about your engagement, please contact us at the address provided and they will assist you.

Service delivery
We will provide consulting services according to the scope and timeline outlined in your service agreement. Services will be considered delivered upon completion of agreed deliverables and acceptance by you.

Payment terms
Payment terms will be specified in your individual service agreement. We reserve the right to suspend services for non-payment and may require additional verification or information before accepting an engagement.

Intellectual property and confidentiality

Our intellectual property
Our consulting methodologies, frameworks, processes and other materials are our copyrighted, patented or trademarked property or the copyrighted, patented or trademarked property of our licensors and affiliates.

Your business information
You retain ownership of your business information, brand concepts and confidential information shared during our engagement. We will maintain confidentiality of your proprietary information in accordance with our service agreement.

Work product
Deliverables created specifically for your business during our engagement will be owned by you, subject to our retention of underlying methodologies and frameworks. Custom strategies, brand recommendations and creative work developed for your specific business challenges will be your property upon full payment.

Disclaimers and limitation of liability

OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES NOT EXPRESSLY SET OUT IN THESE TERMS TO THE FULLEST EXTENT PERMITTED BY LAW.

WE SHALL NOT BE LIABLE TO YOU FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS AND BUSINESS INTERRUPTION, EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, NOR SHALL WE BE HELD LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND OUR REASONABLE CONTROL.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION EXCEED THE TOTAL AMOUNT PAID BY YOU FOR SERVICES UNDER THIS AGREEMENT.

Client content and confidentiality

We may ask for or allow you to communicate, submit, upload or otherwise make available business information, brand challenges, confidential data, or other content during our engagement (“Client Content”).

Confidentiality
We maintain strict confidentiality regarding Client Content and will not disclose your confidential information to third parties without your consent, except as necessary to provide consulting services or as required by law.

Use of client content
We may use Client Content solely for the purpose of providing consulting services to you. We will retain Client Content for 7 years after completion of our engagement for business and legal compliance purposes. We may create case studies based on our consulting experience with your express permission.

Binding arbitration and dispute resolution

PLEASE READ THIS PROVISION CAREFULLY—YOU ARE AGREEING TO RESOLVE ALL DISPUTES BETWEEN YOU AND MASLOW THROUGH BINDING INDIVIDUAL ARBITRATION.

You and Maslow agree to resolve, by binding individual arbitration, all Disputes except for small claims court matters or disputes relating to intellectual property rights. “Disputes” include any claim, dispute, action, or other controversy, whether based on past, present, or future events, between you and Maslow concerning our Services or this Agreement.

YOU AND MASLOW AGREE TO WAIVE CLASS ACTION PROCEDURES.

Small claims court
You or we may elect to pursue a Dispute in a local small claims court rather than through arbitration, so long as the matter remains in small claims court and proceeds only on an individual (non-class, non-representative) basis.

Arbitration process
If you and Maslow do not resolve a dispute through informal negotiation or in small claims court, the dispute shall be resolved by binding arbitration under the Singapore International Arbitration Centre (SIAC) Rules. The arbitration will be conducted in Singapore, and the arbitrator’s decision will be final and binding.

Additional provisions

Choice of law
This Agreement is governed by and construed in accordance with the laws of Singapore, without giving effect to any conflict of law principles.

Severability
If any provision of this Agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions.

Survival
The provisions of this Agreement which by their nature should survive the termination of this Agreement shall survive such termination, including our rights to submitted content and rules regarding dispute resolution.

Contact information

Maslow Brand Consulting Pte. Ltd.
Email: dpo@maslowbrandconsulting.com
UEN: 202401873W

This terms of use is effective as of 4 July 2025 and was last modified on 4 July 2025.